Privacy Policy
This privacy policy sets out how AT Cleaning Services (Essex) Ltd uses and protects any information that you give AT Cleaning Services (Essex) Ltd when you use this website.
AT Cleaning Services (Essex) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. This privacy policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this website.
AT Cleaning Services (Essex) Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd May 2018.
AT Cleaning Services (Essex) Ltd is registered in England & Wales with Company Registration number 06172987.
What we collect
We may collect the following information:
- Name and Company
- Contact details including telephone and email address
- Demographic information such as postcode, preferences and interests
- Other information you provide whilst filling out forms on our website
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- Name, Address, Company Name, Telephone Number, Email Address for communication and billing purposes.
- If you have ‘Opted-In’ and provided your consent, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- If you have ‘Opted-In’ and provided your consent, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
- We may use the information to customise the website according to your interests
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may choose to restrict the collection or use of your personal information in the following ways and you have the following rights:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have ‘Opted-In’ and provided your consent, we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
- Under GDPR you are also granted some additional rights including the right to rectification, the right to erasure, the right to data portability, the right to object, rights in relation to automated decision making and profiling. For more information on these rights please refer to the relevant guidance issued by the ICO.
- You have the ‘right to be forgotten’ if we are processing your data on the basis of consent, unless there are other legal grounds and obligations that require us to keep your personal data.
You may request personal information which we hold about you under GDPR (General Data Protection Regulations). You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to AT Cleaning Services (Essex) Ltd, 12 Station Court, Station Approach, Wickford, Essex, SS11 7AT. Our email is info@atcleaningservices.co.uk. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you have any complaints as to how we have managed your data then please email info@atcleaningservices.co.uk.
How long we keep your information for
We will hold your personal information on our systems only for as long that is necessary for the relevant activity. For example, we might have to keep information of any customer for a minimum period after final invoice to comply with HMRC legal requirements.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Should we find any evidence of a data breach we will contact you within 72 hours.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contact Us
If you have any questions or queries relating to this Privacy Policy then please contact us at info@atcleaningservices.co.uk or please write to us at the above address.